Which of the following is NOT a factor of successful implementation of business technology?

In the context of successfully implementing business technology, infrastructure is indeed a critical factor, and thus the selection of it as the option that is NOT a factor is incorrect. Successful implementation relies heavily on all elements being in place, including the appropriate technological infrastructure.

People delineate the human aspect necessary for transition and adoption of new systems; without trained users committed to utilizing the technology, implementation can falter. Processes refer to the workflows that technology is meant to enhance or automate; when aligned with these processes, technology can deliver significant efficiencies and improvements. Best practices provide a guideline for the most effective and efficient way to implement technology; they leverage learned experiences to avoid pitfalls and ensure better outcomes.

In contrast, infrastructure encompasses the technical foundation, including hardware, software, networks, and systems needed for technology to function effectively. Therefore, dismissing infrastructure as a factor in the successful implementation of business technology overlooks its essential role in providing the necessary support for all other components.